WHAKATANE RETURNED and SERVICES ASSOCIATION
PO Box 257 Whakatane 3158
(07) 307 0343 firstname.lastname@example.org
The Whakatane Returned and Services Association complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz
Changes to this policy
We may change this policy by uploading a revised policy onto our website https://whakatanersa.co.nz The change will apply from the date that we upload the revised policy.
What information do we collect?
We gather various information about our current and potential members. This information includes the flowing personal information;
∙ Your name
∙ Your email, residential or business addresses
∙ Your date of birth and gender details;
∙ Your telephone number
∙ Key interest areas including club sports and preferences
∙ Information about your use of the club, including visit times, purchase history and facilities use
Where do we collect your personal information from?
We collect your personal information from:
∙ You, when you provide that personal information to us, including via the website, app, and any related serviced, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products. ∙ Third parties where the information is publicly available.
How we use your personal information
We will use your personal information:
∙ To verify your identity
∙ To provide services and products to you
∙ To market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
∙ To improve the services and products that we provide to you
∙ To bill you and to collect money that you owe us, including authorising and processing credit card transactions
∙ To respond to communications from you, including a complaint
∙ To conduct research and statistical analysis (on an anonymised basis)
∙ To protect and/or enforce our legal rights and interest, including defending any claim ∙ For any other purpose authorised by you or the Act.
Disclosing your personal information
We may disclose your personal information to:
∙ RNZRSA and/or clubs New Zealand Incorporated
∙ Any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
∙ Other third parties (for anonymised statistical information)
∙ A person who can require us to supply your personal information (e.g. a regulatory authority)
∙ Any other person authorised by the Act or another law (e.g. a law enforcement agency) ∙ Any other person authorised by you.
Protecting your personal information
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity or other misuse.
Accessing and correction your personal information
Subject to certain grounds for refusal set out in the Act, you have the right to access your personal information that we hold and to request a correction to your personal information.
Before you exercise this right, we may need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at email@example.com
Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of the information is at your own risk.
[If you post your personal information on the website’s [message board/facebook/chat room], you acknowledge and agree that the information you post is publicly available].
Date: 6 November 2020